Shipping Policy
Shipping Policy
Effective Date: August 5, 2026
Thank you for shopping with Tokmazon. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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United States: 5–10 business days
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Canada: 7–15 business days
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International: 10–20 business days
Delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your order, shipping destination, and selected shipping method. Any available free shipping promotions will be displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (when available), allowing you to monitor your shipment's progress.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. Tokmazon is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue and provide an appropriate solution whenever possible.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Tokmazon
Email: barrazaoscar10@aol.com
